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Privacy Policy

This Privacy Policy explains how Joyful Family International LLC (“Joyful Family,” “we,” “our,” or “us”) collects, uses, and protects your personal information. We are committed to safeguarding the privacy of all individuals who visit our website or participate in our surrogacy, fertility coordination, or related services. Please read this policy carefully to understand how we handle your information.

Effective Date: November 14, 2025
Last Updated: November 14, 2025

1. Introduction

Joyful Family International LLC (“we,” “us,” “our,” or “Joyful Family”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or engage with our surrogacy, fertility coordination, or related services.

By accessing our website or providing your information, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect both personal and non-personal information to provide and improve our services.

A. Personal Information

We may collect the following types of information:

  • Full name

  • Email address

  • Phone number

  • Mailing address

  • Date of birth

  • Gender

  • Identification documents (e.g., driver’s license, passport)

  • Financial or payment details (for reimbursements or escrow coordination)

B. Surrogacy-Related and Medical Information

When you submit forms (such as GC or IP questionnaires), we may collect:

  • Medical and reproductive history

  • Pregnancy history and prior delivery records

  • Insurance information

  • Psychological evaluation reports

  • Lifestyle information relevant to surrogacy eligibility

C. Automatically Collected Information

Through tools such as Google Analytics, Meta Pixel, and Google Tag Manager, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Referring/exit pages

  • Cookies and browsing data

You may disable cookies through your browser settings, but some website features may not function properly as a result.

3. How We Use Your Information

We use your data for the following purposes:

  • To process and evaluate applications from gestational carriers and intended parents

  • To facilitate matches and coordinate medical, legal, and logistical arrangements

  • To communicate with you regarding your case or inquiries

  • To comply with applicable U.S. laws and regulations

  • To improve website functionality and user experience

  • For internal analytics and marketing purposes (only where permitted)

4. Information Sharing and Disclosure

We do not sell your personal information.
We may share data only with trusted third-party partners when necessary to provide our services, such as:

  • Fertility clinics and medical providers

  • Attorneys and legal professionals

  • Insurance and escrow companies

  • Background screening agencies

  • IT, hosting, and marketing service providers

All partners are required to use the shared information solely for the intended purpose and to maintain confidentiality.

5. Data Storage and Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.
Access to your information is limited to staff who need it to perform their duties.

While we take appropriate measures, no electronic system or transmission is completely secure, and we cannot guarantee absolute security.

6. International Data Transfers

As Joyful Family International LLC serves clients in both the United States and China, your information may be transferred and processed in jurisdictions with different privacy laws.
We ensure that all data transfers comply with applicable legal requirements and are handled securely.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

California Residents (CCPA/CPRA)

If you reside in California, you have the right to:

  • Request access to the personal information we hold about you

  • Request correction or deletion of your personal data

  • Opt out of data sharing for advertising purposes

  • Request information about categories of data collected and shared

To exercise these rights, please contact us at jf@jfsurrogacy.com.
We will verify your identity before processing your request and respond within the timeframe required by law.

8. Retention of Information

We retain your personal data for as long as necessary to fulfill the purposes described in this policy or as required by law. Afterward, your information will be securely deleted or anonymized.

9. Children’s Privacy

Our website and services are intended for individuals 18 years or older.
We do not knowingly collect personal information from minors.
If we learn that a minor’s data has been inadvertently collected, we will delete it promptly.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. The revised version will be posted on this page with an updated effective date.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:

Joyful Family International LLC
Email: jf@jfsurrogacy.com
Website: www.jfsurrogacy.com
Location: United States

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